OUR STORE

SECOND HAND JEWELLERS

103-104 Vyse Street
Hockley,
Birmingham,
United Kingdom,
B18 6LP

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

My order hasn't arrived?

Once your item(s) have been dispatched you will be autmatically sent your tracking number, you may use this to find out more information about your delivery. 

For the odd ocassion where you item has still not arrived please contact us on;
0121 272 8515 or speak to a member of our support team via Live Chat. 

Where can I view my sales receipt?

Your order number and proof of purchase will be sent to the email you have used at checkout. If you have not received your copy, please get in touch.

How can I return an item?

You may return the item(s) back to us within 14 days of purchase. Please visit our Returns page for more information on our policy.

I seen somthing I like but it is no longer available, will you restock it?

All our items displayed on our website Second Hand Jewellers are second-hand are often one off items, as a result, once they're gone they're gone. 

Can I view the item in store?

Yes you can, we are based inside the store 'Hockley Jewellers'. Please note that all purchases must be made online. If you require assistance with the purchase, a member of the support team will happily assit you. 

INFORMATION ABOUT US

CONTACT US FOR ANY QUESTIONS